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Frequently Asked Questions
Everything you need to know about Intracka.
What is Intracka?
Intracka is a business management platform that helps business owners manage products, services, sales, staff, branches, inventory, reports, loan management, and more from one dashboard.
Who is Intracka for?
Intracka is built for retail stores, supermarkets, pharmacies, wholesalers, restaurants, salons, barbershops, hostels, car washes, repair shops, and any business that sells products or services.
How do I create an account?
Create a Business Owner account using your business details. After registration, you'll receive a unique Business Code that your staff will use to access your business workspace.
How do my staff log in?
Staff members log in using their email address together with your unique Business Code. They don't need to create separate business accounts.
Can I control what my staff can do?
Yes. You can assign permissions such as recording sales, managing products, editing inventory, viewing reports, deleting records, and much more.
Can I manage multiple branches?
Yes. Intracka lets you manage multiple branches from one account. Switch between branches and monitor sales, products, staff, and reports for each location.
Can I record both products and services?
Absolutely. Whether you sell physical products or provide services like salons, hotels, hostels, car washes, or consulting, Intracka supports both in one system.
How do low stock notifications work?
Whenever a product quantity falls below the minimum stock level you've set, Intracka automatically notifies you so you can restock before running out.
Can I generate reports?
Yes. Generate sales reports, inventory reports, staff performance reports, profit reports, revenue reports, and export them whenever you need.
Can I export my reports?
Yes. Reports can be exported as PDF and other supported formats for accounting, business analysis, or sharing with your team.
Can I manage business loans?
Yes. Intracka includes loan management so you can record loans, repayments, balances, and monitor your business liabilities in one place.
Can I use Intracka on my phone?
Yes. Intracka works on desktops, tablets, and mobile devices through your web browser, allowing you to manage your business anywhere.
Is there a free plan?
Yes. Intracka offers a free plan with essential features. Premium plans unlock additional staff accounts, branches, advanced reports, and more.
How do I pay for my subscription?
Payments are processed securely through trusted payment providers. Your payment information is never stored on our servers.
Can I cancel my subscription anytime?
Yes. You can cancel your subscription whenever you like. Your account remains active until the end of your current billing period.
Is my business data secure?
Yes. We use secure authentication, encrypted communication, cloud backups, and role-based access control to keep your business data protected.
Do you sell my data?
No. Your business data belongs to you. Intracka never sells or shares your information with third parties.
Does Intracka track my location?
No. Intracka does not collect or track your personal location.
Is Intracka only for inventory management?
No. Inventory management is just the beginning. Our vision is to build a complete business management platform covering sales, staff, branches, reports, finances, and many more industries in the future.
Where is Intracka available?
Intracka currently serves businesses in Nigeria, with plans to expand into more countries.
How do I contact support?
Our support team is always available to help. Simply contact us through our support email or use the contact form on our website.